Cookie Order Form

Hi! Bella here. 

Thank you for your interest in ordering sugar cookies from The Sweet Spot by Bella!

Please take the time to read and complete this form if you are interested in placing an order. I will contact you via email or WhatsApp between 24 – 72 working hours of receiving your order request.

Availability Calendar

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Booking
I require at minimum 4 weeks notice for bookings. Please note: payment must be made in full at the time of ordering in order to reserve a place on my calendar. 
 
Cancellation/Refund Policy 
All designs are carefully hand drawn by me and bespoke cookie cutters are ordered in based on the needs and design of the set. If you decide to cancel after you have agreed and confirmed your designs, you can receive a partial refund of your original payment.
 
Any cancellations made less than 1 week prior to the date the cookies are required cannot be refunded.
 
Pricing
Pricing for custom cookies is based on the amount of time spent on making the custom order as well as the level of detail, colour, complexity of the designs, e.g. portraits, metallics (gold, silver, rose gold), 3D lettering, or those that involve multi layer icing.
For bespoke designs
Please allow 24 – 72 hours for designs to be created. After this you will be given a quote based on these designs and one chance to make any necessary changes. Any changes must be done within 1 week of seeing them. Within this window, I will need to be notified and given time to make the amendments you require. After agreeing to the final design, no changes can be made.
 
Note** Quotes given originally are subject to change based on any amendments made
 
Packaging
All cookies are between 3.5 – 4 inches and individually heat sealed for freshness for up to two weeks and up to 3 months if frozen. Packaged inside a mailer postal box. Pickup is not available, postal service only.
 
Disclaimers
*I do not recreate copyrighted images, however I am open to ideas, pictures, and inspiration from other artists’ work. Alternatively if you would me to take the creative reign, please do let me know.
 
The cookies will be packaged securely with each individual cookie bubble wrapped within a securely packaged box that has interior padding. Prior to shipping, a photo of the cookies packed and intact will be sent to you. With this, The Sweet Spot by Bella is not liable in the unlikely event that any cookies are damaged during transit.

For more questions, feel free to contact me.

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Preferred method of contact
I require at minimum 4 weeks notice for bookings. Please note: Payment must be made in full at the time of ordering in order to reserve a place on my calendar.
Quantity (min 1 dozen)
Please provide as much info as possible. If you want specific designs .e.g (names, dates, designs, colors, themes, quotes, etc), list below, or I am happy to be creative upon your request.
Level of detail